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Re: Membership text

PostPosted: Tue Feb 20, 2018 10:11 am
by chelsearover
My last team text was 3rd Feb, Coventry game,

Re: Membership text

PostPosted: Thu Mar 01, 2018 3:59 pm
by Foggy
I have received a couple of texts in the early hours of Sunday morning, after a Saturday game, a case of better late than never. I guess this might be down to my provider as much as anything else.

Re: Membership text

PostPosted: Thu Mar 01, 2018 8:56 pm
by Tommo
I got a text in advance of the last game. They seem to have restarted

Re: Membership text

PostPosted: Fri Mar 02, 2018 1:48 pm
by The Jovial Forester
Fair play, just got a text warning me game tomorrow is off. Am actually going to be at an engagement do in South China but nice to know they're on the case anyway :D

Re: Membership text

PostPosted: Fri Mar 02, 2018 1:59 pm
by FGR_Media
We are listening and are aware of the problems this season. There were some teething issues at the start of the season and then we had a technical issue for the Morecambe and Stevenage games that was resolved before the our last home game with Crewe. It should be service as normal from now on. Apologies for the inconvenience and we're always striving to be better.

Re: Membership text

PostPosted: Fri Mar 02, 2018 2:16 pm
by Tommo
FGR_Media wrote:We are listening and are aware of the problems this season. There were some teething issues at the start of the season and then we had a technical issue for the Morecambe and Stevenage games that was resolved before the our last home game with Crewe. It should be service as normal from now on. Apologies for the inconvenience and we're always striving to be better.


I think most understand there will be the odd issue. The texts have been a good innovation.

Re: Membership text

PostPosted: Fri Mar 02, 2018 2:32 pm
by The Jovial Forester
If i was being greedy I'd ask for the subs to be added to the team text as well as the starting line-up but I'm guessing their might be problems with space/text too long.

Re: Membership text

PostPosted: Fri Mar 02, 2018 3:56 pm
by FGR_Media
The Jovial Forester wrote:If i was being greedy I'd ask for the subs to be added to the team text as well as the starting line-up but I'm guessing their might be problems with space/text too long.


I will look into it at the Newport game.

Re: Membership text

PostPosted: Fri Mar 02, 2018 4:29 pm
by The Jovial Forester
FGR_Media wrote:
The Jovial Forester wrote:If i was being greedy I'd ask for the subs to be added to the team text as well as the starting line-up but I'm guessing their might be problems with space/text too long.


I will look into it at the Newport game.

Brilliant! That would put the cherry on top if it's possible, thanks for making the effort.

Re: Membership text

PostPosted: Fri Mar 02, 2018 5:46 pm
by TreeHugger
I haven’t received any texts at all this season despite being a season ticket holder. And yes, my mobile number is shown correctly on my account.

:?:

Re: Membership text

PostPosted: Fri Mar 02, 2018 5:48 pm
by T50 BOS
Hi FGR_Media as a Season Ticket Holder/Member all of my details are on the system but I haven't received any texts this season. Do I need to do anything to make sure I get them in future?

Re: Membership text

PostPosted: Mon Mar 05, 2018 10:21 am
by FGR_Media
If you are a season ticket holder or member and have not received any texts this season but believe you should have, can you send your name, contact details, mobile telephone number you wish to receive the texts on and either your season ticket number or membership number in an email to matt.edwards@fgrfc.com and I will chase it up for you and find out the reason why.

Re: Membership text

PostPosted: Tue Mar 06, 2018 7:51 pm
by FGR_Media
Sorry everyone, more technical issues this evening with this service, appears the bug from two weeks ago hasn't been fixed as first thought.

Here is tonight's team: B Collins, bennett, Grubb, Doidge, Gunning (c), RAWSON, Clements, Reid, Bray, Hollis, Osbourne

Subs: Belford, Laird, L Collins, Cooper, Wishart, Campbell, Brown

Re: Membership text

PostPosted: Tue Mar 06, 2018 8:07 pm
by The Jovial Forester
FGR_Media wrote:Sorry everyone, more technical issues this evening with this service, appears the bug from two weeks ago hasn't been fixed as first thought.

Here is tonight's team: B Collins, bennett, Grubb, Doidge, Gunning (c), RAWSON, Clements, Reid, Bray, Hollis, Osbourne

Subs: Belford, Laird, L Collins, Cooper, Wishart, Campbell, Brown

Thanks for the prompt update on the situation anyway - and as I type just received the text.
ETA With the subs too as promised, thanks!

Re: Membership text

PostPosted: Tue Mar 06, 2018 8:54 pm
by andymac26
FGR_Media wrote:Sorry everyone, more technical issues this evening with this service, appears the bug from two weeks ago hasn't been fixed as first thought.

Here is tonight's team: B Collins, bennett, Grubb, Doidge, Gunning (c), RAWSON, Clements, Reid, Bray, Hollis, Osbourne

Subs: Belford, Laird, L Collins, Cooper, Wishart, Campbell, Brown



.....and what technical issues are responsible for yet another shambles on the radio service.....

Re: Membership text

PostPosted: Tue Mar 06, 2018 11:11 pm
by Timb
I got the text tonight.

Re: Membership text

PostPosted: Wed Mar 07, 2018 7:32 pm
by Silver Surfer
Emailed Matt Edwards yesterday with my details. Text received. All sorted. Thank you.

Re: Membership text

PostPosted: Sat Mar 17, 2018 3:24 pm
by Tommo
Haha - I got it twice today!

Better twice than not at all.

Re: Membership text

PostPosted: Sat Mar 17, 2018 3:46 pm
by The Jovial Forester
Same here, must be making up for any missed ones.