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Membership text

PostPosted: Tue Sep 26, 2017 7:55 pm
by redunited
Has the club stopped texting the team out to members & season ticket holders ? Haven't had text for last few games

Re: Membership text

PostPosted: Tue Sep 26, 2017 8:04 pm
by Charlie5football
Neither have I not this season

Re: Membership text

PostPosted: Tue Sep 26, 2017 8:05 pm
by The Jovial Forester
Got it about twice this season but seemed at random, I'll get the phone and check.

ETA Three times actually, vs Yeovil, Wycombe and Lincoln

Re: Membership text

PostPosted: Tue Sep 26, 2017 8:47 pm
by Tomiswalking
The Jovial Forester wrote:Got it about twice this season but seemed at random, I'll get the phone and check.

ETA Three times actually, vs Yeovil, Wycombe and Lincoln

Same

Re: Membership text

PostPosted: Tue Sep 26, 2017 8:48 pm
by 5tuart
Same for me also....

Re: Membership text

PostPosted: Tue Sep 26, 2017 8:50 pm
by Benno
I think I've had a couple of texts all season so far and none for the last few games

Re: Membership text

PostPosted: Tue Sep 26, 2017 9:53 pm
by BettyS
redunited wrote:Has the club stopped texting the team out to members & season ticket holders ? Haven't had text for last few games

That's because if we see who's playing beforehand .... there's a good chance we won't bother going to watch !!!!!!

Re: Membership text

PostPosted: Tue Sep 26, 2017 10:28 pm
by Timb
Got it once or twice but nothing for a few weeks. Lash up.

Poor communication. Either take ownership of sorting the problem or dump it.

Re: Membership text

PostPosted: Tue Sep 26, 2017 10:30 pm
by redunited
Bring back Joyice

Re: Membership text

PostPosted: Fri Sep 29, 2017 10:50 pm
by redunited
WILL WE HAVE A TEXT TOMORROW ?

Re: Membership text

PostPosted: Fri Sep 29, 2017 11:35 pm
by andymac26
redunited wrote:WILL WE HAVE A TEXT TOMORROW ?



.....or an elecronic programme even, for those of us miles away who've subscribed to the online radio service. Think I've received two all season so far. Yes, I've checked my spam....

Re: Membership text

PostPosted: Fri Sep 29, 2017 11:44 pm
by NewForestRover
andymac26 wrote:
redunited wrote:WILL WE HAVE A TEXT TOMORROW ?



.....or an elecronic programme even, for those of us miles away who've subscribed to the online radio service. Think I've received two all season so far. Yes, I've checked my spam....


I received Barnet and Yeovil but nothing since.
:(

Re: Membership text

PostPosted: Sat Sep 30, 2017 2:45 am
by onlineracingclub
andymac26 wrote:
redunited wrote:WILL WE HAVE A TEXT TOMORROW ?



.....or an elecronic programme even, for those of us miles away who've subscribed to the online radio service. Think I've received two all season so far. Yes, I've checked my spam....



I haven't received one all year, have emailed about it several times with no response.

Re: Membership text

PostPosted: Sat Sep 30, 2017 7:32 am
by Mothy
Timb wrote:Got it once or twice but nothing for a few weeks. Lash up.

Poor communication. Either take ownership of sorting the problem or dump it.


Maybe there are questions here for the Chief Executive?

Re poor communication, no texts, limited programmes, problems with commentaries.

In any other similar sized organisation the Chief Exec would be all over this sort of thing. I don't think the posters on this thread are getting confidence that matters are being addressed.

I agree with Timb get it sorted or communicate that you have had to drop it. Please stop disappointing your customers.

Re: Membership text

PostPosted: Sat Sep 30, 2017 8:12 am
by Tommo
But communication through Facebook and Twitter has improved.

I get the team selection in advance of the game through Facebook.

It can't be hard, though, to simply email the same to members - maybe with an option to turn off the emails if we don't want them.

Re: Membership text

PostPosted: Sat Sep 30, 2017 8:30 am
by Mothy
Tommo wrote:But communication through Facebook and Twitter has improved.

I get the team selection in advance of the game through Facebook.

It can't be hard, though, to simply email the same to members - maybe with an option to turn off the emails if we don't want them.


Yes that is correct the team coming through Twitter and Facebook is improved, but of course not everyone uses social media. I think the issue is simply this; if you say you're going to do something ...do it. Or at least communicate that there is a problem and that all endeavours are being made to fix it.

Re: Membership text

PostPosted: Sat Sep 30, 2017 8:45 am
by Foggy
Perhaps in this age where choice is everything, and fans will choose to access information by many different means, allow us to decide how we would like to receive the team news.

Re: Membership text

PostPosted: Sat Sep 30, 2017 9:17 am
by Earl
Unfortunately the bosses appear more interested in their own self-aggrandisement and vanity projects than delivering on promises made to us fans.

Re: Membership text

PostPosted: Sat Sep 30, 2017 9:31 am
by FGR-Ledge
Bang on!

That and banning season ticket holders from the South Stand.

Awful performance on and off the field this year.

Re: Membership text

PostPosted: Sat Sep 30, 2017 10:50 am
by Lady Magpie
FGR-Ledge wrote:Bang on!

That and banning season ticket holders from the South Stand.

Awful performance on and off the field this year.


There must have been a reason for this and I've heard nothing, please explain FGR-Ledge?